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If you have placed an order with us but you have not received an order confirmation email please first double check your spam/junk folders as it may have ended up there. If you are still unable to locate it, they payment may have failed, and your order may not have completed.
Articles in this section
- How can I pay for Prevayl?
- Where can I buy Prevayl?
- Making changes to your order
- Can I request a VAT invoice?
- I've placed an order but haven't had a confirmation email?
- Payments
- Do I have to create an account to shop with you?
- What are the available payment methods?
- Can I order the items in the bundle individually?
- What is included in the Prevayl Starter Kit?
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