As part of the Prevayl Guarantee we'll offer free returns on any product within the first 100 days.
If you would like to return an item you can do so by generating a freepost return label here.
When entering your details it will ask for a return number, please use your order number for this!
If you have any questions please reach out to us here.
Articles in this section
- Returns Information
- What to do if your order has arrived damaged
- What to do if your parcel has not been delivered
- I've only received part of my order, where is the rest?
- Changing the address on your order
- Tracking your order
- Receiving your order
- I've only received part of my order, where is the rest?
- What to do if your parcel has not been delivered
- Delivery Information
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